m71p FAQ — Answers to All Your Questions

m71p uses SSL (Secure Socket Layer) encryption for all data transfers, keeping your personal and financial information out of reach of third parties. Data is stored securely on our servers and regular security audits are conducted. Your password is never stored in plain text — it is always kept in hashed form.

A good password should be at least 10 characters long and include a mix of uppercase and lowercase letters, numbers, and special characters (!, @, #, etc.). Do not use your name, date of birth, or phone number as a password. Use a different password for each account and change your password from time to time.

Always check your browser's address bar to confirm you are on m71p.lat. Fake sites often use domains that look similar (such as m71p-bet.com or m71p1.com). These sites can steal your login credentials. Never log in through a third-party link — always type the address directly or use a bookmark.

Absolutely not. No m71p representative will ever ask for your OTP, PIN, password, or payment PIN over the phone, by email, or in chat. If anyone asks for this information, they are a fraudster. End that contact immediately and notify our support team. Sharing this kind of information puts your account security at risk.

If you suspect that someone else has accessed your account, change your password right away. Then contact us via live chat or by email at [email protected]. Our team will review your account activity and take the necessary steps. Your account may be temporarily secured while the investigation is ongoing.

At m71p you can easily deposit money via bKash, Nagad, Rocket, and Upay. Bank transfer is also available — including from major commercial banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank. Every method is secure and fast processing is ensured.

Deposits usually reflect within a few minutes. If it takes more than 15 minutes, contact us via live chat with your transaction reference number (TrxID) and a screenshot of the payment. Our team will verify and resolve the matter quickly. Do not make the same payment twice — speak with the support team first.

The minimum deposit at m71p is just ৳100. This limit is the same for all payment methods — whether you send via bKash, Nagad, Rocket, Upay, or bank transfer. New players can start with a small amount and can get a bonus of up to 120% on their first deposit.

Log in to m71p, go to the Deposit section, and select bKash. From your bKash app or *247#, use "Send Money" to the designated bKash number shown there. In the reference field when making the payment, enter your m71p username. Once the transaction is complete, the amount will be added to your account automatically.

m71p itself does not impose any deposit fee. However, mobile banking providers (bKash, Nagad, Rocket, etc.) may apply a small charge on Send Money or payments according to their own policies. This charge follows that provider's set rules and is not under m71p's control. For details, please check your payment provider's terms and conditions.

The identity verification (KYC) process is completed to confirm the actual owner of the account and to prevent unauthorized use or financial fraud. It is also important for your own protection — once verification is complete, your account is fully secure and there are no obstacles when withdrawing.

If verification is rejected, the reason will be communicated via email or notification. Common reasons include: blurry or cropped images, an expired identity document, or a name mismatch. Reapply with clear, legible images. If needed, let our support team know via live chat and they will provide the correct guidance.

The name registered on your m71p account must exactly match the name on your mobile wallet (bKash, Nagad, Rocket, or Upay) or bank account. If there is a discrepancy in the name, verification will be rejected and the withdrawal process cannot be completed. It is best to provide the correct name at the time of registration.

Yes. All documents submitted for verification — national ID card, passport, or other documents — are used solely for the purpose of identity verification. The information is stored in encrypted form and is not shared with any third party. For more details, please see our Privacy Policy page.

The m71p support team is active seven days a week, twenty-four hours a day — that is, 24/7. Even on Eid, even at midnight, you can reach us if there is a problem. There is no need to wait for specific office hours.

m71p offers two support channels: (1) the live chat feature within the site — where you get an immediate response; (2) email — you can write a detailed description of your issue to [email protected]. Live chat is most effective for urgent matters, while email is suitable for complex document-related issues.

The m71p support team provides service in both Bengali and English. Full support in Bengali has been arranged with Bangladeshi players in mind. Write in whichever language you are comfortable with — our team will reply in that same language.

For a faster resolution, have this information on hand before getting in touch: your account username or registered email; a description of the issue; if it is payment-related, the transaction ID or a screenshot; and the date and time the issue occurred (according to BST). Providing this information allows our team to help you much more quickly.

The minimum withdrawal amount at m71p is ৳800. Withdrawal requests below this amount will not be processed. Once verification is successfully completed and any applicable bonus wagering requirements are met, a withdrawal request can be submitted. Funds will generally reach your wallet or bank account within 10 to 45 minutes.

Withdrawals are usually completed within 10–45 minutes. However, for a first withdrawal or a large amount, an additional verification process may take place. If KYC is incomplete or bonus wagering requirements have not been met, the request may also be held up. If it takes more than 45 minutes, contact us via live chat.

Yes, winnings from a bonus can be withdrawn — but the bonus wagering requirements must be met first. For example, if you receive a ৳1,200 bonus on a ৳1,000 deposit, you need to place bets totalling 20 times that bonus amount — that is, ৳24,000 — before the bonus winnings can be withdrawn. Wagering applies only to the bonus amount, not to the deposit.

Absolutely. The withdrawal process at m71p runs seven days a week, at any time of day or night. Friday, Saturday, public holidays, or the middle of the night — nothing stands in the way of a withdrawal. Funds typically arrive within 10–45 minutes.

The same methods available for deposit can be used for withdrawal — bKash, Nagad, Rocket, Upay, and bank transfer. It is generally safest and fastest to withdraw using the same method you used to deposit. Make sure the name on the destination wallet or bank account matches the name on your account.